RETURN POLICY
1. Return Eligibility
We accept returns within 30 days of delivery for:
- Unworn, unwashed items with tags attached
- Merchandise in original packaging
- Items accompanied by proof of purchase
2. How to Return
- Initiate your return at feminineboutiques.com/returns
- Print prepaid return label (U.S. orders only)
- Securely package items (original box recommended)
- Drop off at any UPS location
3. Return Costs
- U.S. Returns: $7.95 return fee (deducted from refund)
- International Returns: Customer pays return shipping
- Free Returns: For defective/wrong items (we provide label)
4. Refund Processing
- Issued within 5-10 business days after we receive return
- Credited to original payment method
- Allow additional 3-5 days for bank processing
5. Non-Returnable Items
Cannot be returned:
- Swimwear & intimate apparel (hygiene reasons)
- Earrings (for health/safety)
- Final sale items (marked during purchase)
- Gift cards
6. Exchanges
For size/color exchanges:
- Return original item
- Place new order for desired item
- Email us for price adjustment if applicable
7. Damaged/Defective Items
Contact us within 7 days of delivery:
- Provide order number and photos
- We’ll arrange free return/replacement
- May require destruction of defective item
8. International Returns
- Clearly mark package as “RETURN MERCHANDISE”
- Original customs fees non-refundable
- Use trackable shipping method
9. Store Returns
Online purchases can be returned to:
- Any Feminine Boutique retail location
- Must present online order confirmation
10. Holiday Policy
Extended return window:
- Purchases Nov 1-Dec 24 can be returned until Jan 15
For assistance: feminineboutiques.com/return-help